U-M Psychiatric Emergency Services expands capacity, adds privacy and safety features

Renovations to the U-M Hospital’s Psychiatric Emergency Services (PES) area are part of recently unveiled UMHS Emergency Department upgrades that increase patient capacity and enhance arrival, waiting, and triage areas.

The improvements to PES expand patient care space and add new features to enhance patient privacy and safety. The unit provides round-the-clock services for individuals in need of immediate psychiatric care. PES will continue to see patients of all ages.

“We provide a service that many people never think about,” says Rachel Lipson Glick, clinical professor of psychiatry and director of PES. “But when someone is in acute distress, patients and families will appreciate the safe, comfortable environment we offer.”

A new adult unit at the UMHS Emergency Department provides additional space for patients to receive treatment, along with other improvements.

The $17.7 million renovation approved by the U-M Board of Regents in May 2010 creates 27 new patient care rooms and increases the size of the ED in square-footage by almost 17 percent.

The opening of the new unit marks the final stage of the project, which also expands and improves the triage area – where patients are initially assessed – as well as the arrival and waiting areas.

“We’re excited that the renovation provides new space and enhances our existing facilities, but it’s important to note that the physical improvements are only part of the ongoing quality initiatives and improvement efforts we’ve been undertaking,” says William G. Barsan, M.D., chair of U-M’s Department of Emergency Medicine. “Taken together the goal is to reduce patient waiting times and continue to make improvements in the delivery of care by our physicians, nurses and staff.”

U-M’s Emergency Department sees over 80,000 patients a year, which is an average of more than 200 per day.

With the opening of the new C.S. Mott Children’s Hospital and Von Voigtlander Women’s Hospital, Children’s Emergency Services will move to a new Emergency Department in the new hospital. This will separate emergency departments serving adults and children.

“This expansion will help us better meet the increasing demands for service while preparing us for continued growth in the future,” Barsan says.

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To review Quality and Safety data about the Emergency Department and other areas across the Health System, visit: http://www.uofmhealth.org/um_docs/quality/index.html